More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs.

But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched.

The Manager SOC (Security Operations Center) will lead and oversee the operations of the organization’s Security Operations Center, a 24/7 operation. This role is responsible for managing the SOC team ensuring the security of enterprise systems and responding to security incidents. The Manager SOC will coordinate incident response efforts optimize security tools and processes and ensure that the SOC meets performance and service-level objectives. The role requires strong leadership advanced security knowledge and the ability to manage both day-to-day security operations and long-term strategy.

Supervisory Responsibilities: 

• This position has direct supervisory responsibilities. 

Essential Duties and Responsibilities: 

• Lead mentor and manage a team of SOC analysts and engineers.
• Foster a collaborative environment focused on professional growth accountability and alignment with organizational goals.
• Set team goals conduct evaluations and provide feedback.
• Identify development opportunities to enhance team skills.
• Serve as the SOC team's primary liaison with other departments ensuring proper escalation and communication of security issues.
• Ensure the team has the necessary tools and recommend improvements to enhance SOC efficiency.
• Oversee the detection analysis and response to security incidents.
•  Coordinate with other teams (IT DevOps etc.) to ensure effective containment remediation and recovery from incidents.
• Manage the daily operations of the SOC including security monitoring threat detection and incident response activities.
• Ensure 24/7 coverage and compliance with established service-level agreements (SLAs).
• Continuously improve SOC processes and workflows to enhance incident detection and response times.
• Develop document and refine incident response runbooks and standard operating procedures (SOPs).
• Oversee the deployment and operation of security tools (SIEM EDR SOAR etc.).
• Ensure that tools are properly configured integrated and optimized for efficient threat detection and incident response.
• Stay current on the latest security threats and trends.
• Ensure that threat intelligence is effectively utilized to inform the SOC team’s activities.
• Regularly report on SOC performance and security incidents to senior management.
• Work closely with other departments including IT Operations Internal Audit and Compliance to ensure a cohesive security strategy.
• Provide clear and actionable reports to stakeholders including recommendations for improvements to the organization’s security posture.
• Develop training programs and conduct regular exercises (e.g. tabletop exercises) to ensure that the SOC team remains effective and up-to-date with the latest security trends and techniques.
• The Manager SOC ensures continuous 24x7 security operations working primarily during business hours while being on-call for critical escalations during off-hours.
• The Manager SOC is required to meet with overnight analysts at least twice weekly to provide guidance and maintain alignment across all shifts.
• Day-to-day monitoring and incident response are delegated to senior SOC analysts or shift leads ensuring seamless security management at all times.

Skills/Abilities: 

• Extensive experience managing and responding to security incidents including advanced adversary analysis and threat hunting.
• Strong understanding of security tools such as SIEM (Rapid 7 Splunk etc.) EDR (SentinelOne Carbon Black) and SOAR technologies.
• Ability to optimize the use of these tools in a SOC environment.
• Proven leadership experience with the ability to manage and motivate a team.
• Strong communication skills with the ability to translate technical concepts into actionable insights for non-technical stakeholders.
• In-depth knowledge of the cyber threat landscape including common attack vectors adversary tactics techniques and procedures (TTPs).
• Familiarity with frameworks like MITRE ATT&CK.
• Strong analytical and problem-solving skills with the ability to continuously improve SOC processes workflows and response times.
• Ability to work effectively with cross-functional teams including IT DevOps Compliance and senior management.

Education and Experience:  

• Bachelor’s degree in Information Security Computer Science or a related field required. A master’s degree or equivalent work experience is also desirable.
• 5+ years of experience in cybersecurity with at least 3 years in a SOC or incident response role.
• 3+ years of experience in a managerial role within a SOC.
• Experience with incident response threat hunting and advanced threat detection.
• Commitment to staying updated on the latest security trends technologies and best practices through ongoing professional development.
• Experience in managing relationships with external partners and vendors.

Physical Requirements: 

• Work is performed indoors with potential for exposure to safety and health hazards related to office work. Could periodically travel to other office and operational sites.  The noise level in the work environment is usually moderate.
• Prolonged periods of sitting at a desk and working on a computer.

SelectQuote Core Values: 

Service: We create positive customer experiences. 

Entrepreneurship: We create innovate & take risks. 

Leadership: We build & invest in high-performing teams. 

Entrepreneurship: We create innovate & take risks. 

Courage: We challenge the status quo & drive continuous improvement.

Teamwork: We help support & celebrate each other.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required.

The Compensation for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.

Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.

Full-time SelectQuote employees are eligible for medical, dental, vision, voluntary short-term disability, company-paid long term disability, company-paid life insurance and accidental death & dismemberment (AD&D), 401(k) + company match and 100% vesting after 4 years, discretionary profit sharing, employee stock purchase program (espp), paid time off, floating holidays, paid maternity leave, paid parental bonding leave, tuition reimbursement, jury duty pay, and other paid leaves vary based on work location.

Base Salary Minimum

$125,000

Base Salary Maximum

$140,000