More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs.

But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched.

The SelectQuote Healthcare Services (HCS) division is a high growth business focusing on healthcare products and services. We engage virtually with potential customers to ensure their healthcare needs are met to live a healthy and happy life.  HCS does this by understanding the customer needs and ensuring our portfolio of products and services are matched to drive positive health outcomes.

The senior vice president of virtual care, will be responsible for driving the strategy and implementation of our virtual care vertical, including SelectPatient Management, SelectSync Medical and other expanding virtual care business lines.  This individual must have an understanding of the telehealth and payor reimbursement market and landscape, be able to develop and execute strategies that achieve annual and multi-year business objectives and lead efforts to drive advancement of clinical excellence initiatives to improve patient care and outcomes.

As a senior leader, the ideal candidate must be able to communicate and influence internal team members, the executive team, external partners, and the working team to meet objectives. Strong leadership and communications skills are imperative for this role.

At SelectPatient Management, we are transforming the way individuals with chronic conditions manage their health in between visits to the doctor. Our Care Navigators offer customized support for patients with multiple chronic conditions such as diabetes, hypertension, and obesity. Each month, they check in to see how they are doing, but they can also help patients better manage their medications, schedule appointments, set goals, stay motivated, and so much more.

Supervisory Responsibilities:

• This position has direct supervisory responsibilities.

Essential Duties and Responsibilities:

• Carries out business execution and works in partnership to gain participants buy in on proposed approaches for improving business performance.
• Ensures delivery and execution related to operational reporting, strategic planning, and project execution are on time and identifies areas of potential risk in delivering to set timelines.
• Responsible for leading qualitative and quantitative analysis to measure the success of the entire division or new initiatives
• Assists to resolve issues, modeling effective data synthesis and analysis skills so that others can learn from the thought process
• Works with team members cross functionally to analyze the overall impact of a divisional operational approach, including the opportunity costs of different courses of action
• Establishes strategic and financial goals and objectives; leads senior management team in implementation and achievement of these goals
• Defines and builds successful management infrastructure and team committed to the business objectives; instills excitement, mission, and motivation in management team
• Oversees the development, implementation, and maintenance of company and departmental policies and procedures
• Oversees financial planning and controls; oversees preparation and maintenance of all operating and capital budgets
• Reviews and analyzes operational reports to ensure company is achieving goals and objectives; develops and implements corrective measures as required
• Collaborates with senior management to analyze internal workflows and organizational development and continually develop improvements
• Ensures communication and information flow throughout the organization is efficient to provide all employees and managers with current, pertinent, job-related information
• Prepares all required reports and correspondence
• Hires, trains, supervises, motivates, and develops senior managers; oversees establishment of effective schedules and workflow
• Assigns objectives and monitors quality of work; assures senior management conforms to organizational policies and procedures and government regulations
• Provides day-to-day guidance and oversight of senior management; actively works to promote and recognize performance
• Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions

Skills/Abilities:

• Demonstrated leadership skills to drive optimal business performance
• Strong capability to interface with external partners and make operational recommendations
• Progressive experience in roles demanding analytical rigor and discipline
• Strong business and financial acumen
• Experience in operations and operational disciplines such as program and project management
• Entrepreneurial spirit – creativity to identify opportunities when others may not see them and a willingness to “roll up your sleeves” to execute
• Strong written communication and presentation skills; comfortable with high degree of interaction with senior leadership team
• Self-motivated with an extremely strong sense of urgency
• Flexibility to adapt and change as priorities evolve
• Must be articulate, detail-oriented, and have strong organizational and administrative management skills
• Ability to move quickly but methodically
• Highly analytical, with the ability to interpret results
• Ability to create constructive relationships with senior management and peers in a matrix organization

Education and Experience: 

• Bachelor’s degree in related field required
• 15+ years of relative healthcare experience required
• 10+ years of progressive management experience required

Financial Responsibilities (budget, revenue):

• This position has budget responsibility, authority and/or level of control.

Physical Requirements:

• Work is performed indoors with potential for exposure to safety and health hazards related to office work. Could periodically travel to other office and operational sites.  The noise level in the work environment is usually moderate.
• Prolonged periods of sitting at a desk and working on a computer.

SelectQuote Core Values:

Service: We create positive customer experiences. 

Entrepreneurship: We create innovate & take risks. 

Leadership: We build & invest in high-performing teams. 

Empowerment: We embrace a changing environment. 

Courage: We challenge the status quo & drive continuous improvement.

Teamwork: We help support & celebrate each other. 

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.