Founded in 1985, SelectQuote (NYSE: SLQT) provides solutions that help consumers protect their most valuable assets: their families, health and property. SelectRX, a subsidiary of SelectQuote, is prioritizing important population health initiatives focused on actively managed, high-touch patient experience by improving patient engagement and health literacy, simplifying the healthcare journey and facilitating better healthcare options through value-based partnerships.

SelectRX is a high touch, technology-driven specialized medication management pharmacy. We engage virtually with patients to ensure accurate prescription records are maintained in order to achieve improved prescription drug adherence. SelectRX does this by providing a personalized clinical approach driven by a robust technology platform to track adherence with a world-class pharmaceutical packing and distribution facility.

This role is located onsite and requires availability for our 6:00am - 2:30pm CST shift.

The Assistant Manager Production Floor position assists the Pharmacy Manager and Pharmacist Supervisors in the SelectRx division. This position staffs to ensure operational measures are obtained and helps support the management of the pharmacy staff internally and externally with a strong focus on floor and prescription volume management.

Supervisory Responsibilities: 

• This position has direct supervisory responsibilities. 

Essential Duties and Responsibilities: 

• Responsible for floor and prescription volume management to meet hourly daily and weekly business goals 
• Support and supervises departmental personnel including:
• Orientation training monitoring determining workload delegating assignments scheduling evaluating performance (on an annual basis or as needed) with Pharmacy manager supports corrective and disciplinary actions
• Support quality improvement by:
• Assisting manager/assistant manager in delivering and maintaining employee Performance Improvement Plans (PIPs) and/or corrective actions
• Assisting manager/assistant manager in improving processes in production
• Implements and adheres to all SelectRx policies and procedures
• Participates and assists in the screening interviewing and evaluation of employee candidates while also making recommendations to hire promote or discipline current employees while coordinating and implementing teamwork
• Operates within the professional standards in compliance with Federal State Local and Business regulation while enforcing the laws regarding the practice of pharmacy
• Performs other duties as assigned by the Pharmacy Manager

Skills/Abilities: 

• Strong time management skills
• Strong critical thinking and problem solving skills
• Proven conflict management/resolution skills
• High professional ethics and standards
• Demonstrates the appropriate written and oral communication skills
• High degree of interpersonal and organizational skills
• Maintains confidentiality
• Understands and enforces pharmacy regulations laws and standards 
• Adheres to OSHA and Compliance Plan regulations
• Reliable outgoing and highly effective at relating to others
• Ability to effectively interact with all levels of management associates patients and general public
• Knowledge and understanding of pharmacy software
• Proficiency in reading writing and speaking English is required

Education and Experience:  

• Bachelor’s Degree in a related field or equivalent work experience required
• 5+ years’ experience working in clinical manufacturing preferred
• 3+ years leading fast paced metric driven teams
• Management experience preferred 
• Familiarity with Six Sigma principles
• Six Sigma Green or Yellow Belt preferred

Certificates/Licenses/Registration:

• Pharmacy technician license required

Physical Requirements: 

• Work is performed indoors with potential for exposure to safety and health hazards related to office work. Could periodically travel to other office and operational sites.  The noise level in the work environment is usually moderate.
• Prolonged periods of sitting at a desk and working on a computer.

SelectQuote Core Values: 

Service: We create positive customer experiences. 

Entrepreneurship: We create innovate & take risks. 

Leadership: We build & invest in high-performing teams. 

Empowerment: We embrace a changing environment. 

Courage: We challenge the status quo & drive continuous improvement.

Teamwork: We help support & celebrate each other.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required.